Doordash
2021
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2024
2025
2024-12-12
  • DoorDash is requiring its drivers to verify their identities more often as part of a larger effort to crack down on unauthorized account sharing [DoorDash](https://apnews.com/hub/doordash-inc) will require [its drivers](https://apnews.com/article/doordash-andy-fang-starbucks-uber-lyft-a611862f8b9d4d4fbaf530aa64ee8425) to verify their identities more often as part of a larger effort to crack down on unauthorized account sharing. DoorDash has been under pressure to ensure its drivers are operating legally. Over the summer, for example, it pledged to do a better job [identifying and removing](https://apnews.com/article/doordash-mopeds-motorcycles-traffic-safety-drivers-1f6307456afcb0a55afa50f375800172) dangerous drivers after a flood of complaints of dangerous driving from cities. Officials in Boston, New York and other cities have said that in many cases, people with multiple traffic violations continue to make deliveries using accounts registered to others. The [San Francisco delivery company](https://apnews.com/article/doordash-lyft-bdf9ba05ef205b0d697fb525d06b074a) said Thursday it was requiring some drivers to complete real-time identity checks immediately after they complete a delivery. Previously, drivers were occasionally asked to re-verify their identities before or after a shift. DoorDash has introduced the new system in Los Angeles, Denver, Seattle and other cities, and said it planned a wider rollout next year. DoorDash said it also has developed an advanced machine learning system that can flag potential unauthorized account access, including login anomalies and suspicious activity. If the company detects a problem, it will require drivers to re-verify their identity before they can [make more deliveries](https://apnews.com/article/doordash-delivery-orders-earnings-c7195d8197a172cf5cff9d10006eb3bf). U.S. drivers must verify their identities with a driver’s license or other government-issued identification, and upload a selfie that matches their identification photo before they can do work for DoorDash. They also must submit to background checks, which require a Social Security number. The company said it found that some drivers were getting around the requirements by sharing accounts with authorized users. In some cases, drivers who were not authorized to drive for DoorDash paid authorized users for access to their accounts. Some federal lawmakers have demanded that DoorDash and other delivery apps do a better job of keeping people who are in the U.S. illegally off the platforms. Republican U.S. Sens. Marsha Blackburn of Tennessee, Mike Braun of Indiana and Ted Budd of North Carolina sent letters to delivery companies in April asking them to crack down on account sharing. “These illegal immigrants are delivering food directly to consumers’ doors without ever having undergone a background check and often without even using their real names,” the letter said. It added that working illegally can also be dangerous for migrants, creating the potential for exploitation and abuse. The Associated Press left messages seeking comment Thursday with Gig Workers Rising and Justice for App Workers, which both represent delivery drivers. DoorDash won’t estimate how many drivers are using shared accounts, but said its safeguards are effective. Last year, it began asking drivers to re-verify their identities monthly by submitting a selfie. The company said it is now asking more than 150,000 drivers to complete selfie checks each week, and it’s removing them from the platform if they don’t comply.
2024-12-13
  • DoorDash has been under pressure to ensure its drivers are operating legally. ![DoorDash is stepping up driver ID checks. Here’s why](https://images.fastcompany.com/image/upload/f_webp,c_fit,w_1920,q_auto/wp-cms-2/2024/12/AP24347465758218.jpg) A food delivery rider waits for the traffic light to change Monday, March 30, 2020, in Lone Tree, Colo. \[Photo: David Zalubowski, File/AP Photo\] BY [Associated Press](https://www.fastcompany.com/user/associatedpress)2 minute read [DoorDash](https://www.fastcompany.com/section/doordash) will require its [drivers](https://www.fastcompany.com/91177213/doordash-making-appeals-for-deactivations-easier) to verify their identities more often as part of a larger effort to crack down on unauthorized account sharing. DoorDash has been under pressure to ensure its drivers are operating legally. Over the summer, for example, it pledged to do a better job identifying and removing dangerous drivers after a flood of [complaints of dangerous driving](https://www.fastcompany.com/91138511/food-delivery-uber-doordash-grubhub-driver-complaints) from cities. Officials in Boston, New York and other cities have said that in many cases, people with multiple traffic violations continue to make deliveries using accounts registered to others.The San Francisco delivery company said Thursday it was requiring some drivers to complete real-time identity checks immediately after they complete a delivery. Previously, drivers were occasionally asked to re-verify their identities before or after a shift.DoorDash has introduced the new system in Los Angeles, Denver, Seattle and other cities, and said it planned a wider rollout next year.DoorDash said it also has developed an advanced machine learning system that can flag potential unauthorized account access, including login anomalies and suspicious activity. If the company detects a problem, it will require drivers to re-verify their identity before they can make more deliveries.U.S. drivers must verify their identities with a driver’s license or other government-issued identification, and upload a selfie that matches their identification photo before they can do work for DoorDash. They also must submit to background checks, which require a Social Security number.The company said it found that some drivers were getting around the requirements by sharing accounts with authorized users. In some cases, drivers who were not authorized to drive for DoorDash paid authorized users for access to their accounts.Some federal lawmakers have demanded that DoorDash and other delivery apps do a better job of keeping people who are in the U.S. illegally off the platforms.Republican U.S. Sens. Marsha Blackburn of Tennessee, Mike Braun of Indiana and Ted Budd of North Carolina sent letters to delivery companies in April asking them to crack down on account sharing.“These illegal immigrants are delivering food directly to consumers’ doors without ever having undergone a background check and often without even using their real names,” the letter said. It added that working illegally can also be dangerous for migrants, creating the potential for exploitation and abuse.The Associated Press left messages seeking comment Thursday with Gig Workers Rising and Justice for App Workers, which both represent delivery drivers. DoorDash won’t estimate how many drivers are using shared accounts, but said its safeguards are effective. Last year, it began asking drivers to re-verify their identities monthly by submitting a selfie. The company said it is now asking more than 150,000 drivers to complete selfie checks each week, and it’s removing them from the platform if they don’t comply. _—Dee-Ann Durbin, AP Business Writer_ Expand to continue reading ↓
2025-01-10
  • DoorDash is expanding its portable benefits pilot program to certain gig workers in Georgia starting later this year, the food-delivery giant tells _Fast Company_. Dashers (which is what DoorDash calls its [gig workers](https://www.fastcompany.com/90783188/life-in-the-gig-economy-the-instacart-and-doordash-shopper-who-feels-like-a-company-pawn)) who earn at least $1,000 in the first quarter of 2025, excluding tips, will be eligible to open a portable benefits savings account in April. From January to July 2025, DoorDash will make deposits equal to 4% of their pre-tip earnings monthly. (The payments will start in April, but they will retroactively apply for the first three months of the year.) Workers can add their own funds to the account, and have the ability to access it whenever they need. Those savings can then be used for things like health, dental, and vision insurance and paid time off. DoorDash [first introduced](https://about.doordash.com/en-us/news/pa-portable-benefits-pilot) its portable benefits savings program in Pennsylvania last April. “We’ve long believed that people who earn with DoorDash shouldn’t have to choose between the flexibility that draws them to this kind of work and having access to benefits that can support themselves and their family,” DoorDash CEO Tony Xu said in a statement. Gig companies have spent large sums on lobbying certain bills, like California’s [Prop. 22](https://www.fastcompany.com/90865317/uber-lyft-prop-22-victory), that allow gig companies to keep workers labeled as independent contractors. These tech giants have been investing in benefits programs to attract workers and appease others without having to take on the expenses of making them full-time employees. “This is positive news for hardworking Georgians,” Georgia Gov. Brian Kemp said in a statement. “We are excited for DoorDash, and Georgia Dashers, as this new program is rolled out and wish them success in this pursuit.” Expand to continue reading ↓
2025-02-25
  • An anonymous reader quotes a report from Gizmodo: _As part of a settlement [announced](https://ag.ny.gov/press-release/2025/attorney-general-james-secures-1675-million-doordash-cheating-delivery-workers) by the state of New York's Attorney General, Letitia James, DoorDash has [agreed to pay $16.75 million to more than 60,000 Dashers](https://gizmodo.com/doordash-paying-drivers-17m-for-stolen-tips-2000568196) who were supposed to receive that money in the form of tips but instead, the company used it to cover base pay and pocketed the rest. New York's lawsuit alleged that between May 2017 and September 2019, tens of thousands of Dashers were misled by DoorDash's pay model. At the time, the company offered a guaranteed wage to drivers -- the minimum amount that they could expect to make from a job. But instead of paying that guarantee and letting drivers keep their tips, DoorDash counted the tip toward their base pay and kept what was left. \[...\]_ _Per the AG's lawsuit, DoorDash showed a message to customers that said "Dashers will always receive 100 percent of the tip" -- a statement that is technically true but does not clarify that "tip" is actually the delivery drivers' wage. New York argued that disclosures explaining how tips worked were buried in online documents and "customers had no way of knowing that DoorDash was using tips to reduce its own costs." DoorDash did eventually [change its payment model](https://www.nytimes.com/2019/07/24/nyregion/doordash-tip-policy.html) to ensure "earnings will increase by the exact amount a customer tips on every order," but New York's case represents drivers finally getting those tips they earned during the period when the company was less transparent about who was actually pocketing that extra cash. Dashers eligible for the settlement will be contacted by the settlement administrator so they can get their piece of the pie that was rightfully theirs in the first place._
2025-02-27
  • The delivery platform DoorDash is paying [$16.75m to settle](https://ag.ny.gov/sites/default/files/settlements-agreements/new-york-v-doordash-assurance-of-discontinuance-2025.pdf) an investigation conducted by [New York](https://www.theguardian.com/us-news/new-york) authorities that charged the company with using tips from customers to subsidize [workers’ base pay](https://www.theguardian.com/us-news/2023/dec/21/food-delivery-apps-minimum-wage-tipping-new-york-uber-doordash). Between May 2017 and September 2019, DoorDash used a guaranteed pay model to show delivery workers how much they would make before accepting a delivery. The investigation by the New York attorney general, [Letitia James](https://www.theguardian.com/us-news/letitia-james), found that under this model DoorDash used tips from customers to offset the base pay it guaranteed to workers rather than giving them the full tips. Workers were only able to see tips if they were greater than the base pay the app had already guaranteed to pay, with the company paying at least $1 and then using tips to subsidize the rest of the guaranteed wage. According to the attorney general’s office, if a customer tipped nothing, the delivery worker would receive the full amount of guaranteed pay for the delivery, such as $10, but if the customer tipped $3 on top that, they would still only receive $10 for the order. Despite the system, DoorDash encouraged customers to tip at checkout, claiming 100% of tips would go to workers. The settlement includes $16.75m in restitution for workers and up to $1m in settlement administrator costs to help issue the payments to current and former delivery workers. Some workers could receive as much as $14,000. [skip past newsletter promotion](https://www.theguardian.com/us-news/2025/feb/27/doordash-new-york-tips-delivery-workers#EmailSignup-skip-link-5) Sign up to Business Today Get set for the working day – we'll point you to all the business news and analysis you need every morning **Privacy Notice:** Newsletters may contain info about charities, online ads, and content funded by outside parties. For more information see our [Privacy Policy](https://www.theguardian.com/help/privacy-policy). We use Google reCaptcha to protect our website and the Google [Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms) apply. after newsletter promotion [ Why does the US have it in for gig workers? ](https://www.theguardian.com/business/2025/feb/08/gig-workers-independent-contract-freelance) “I have been delivering for DoorDash since they started, but I do not work for them as much any more because the system was not clear and they were taking our tips,” said Lee Vaughn, a “dasher” with DoorDash since 2016. “DoorDash never told us accurate distances and the payment amount they would promise was not always true. They would show us an amount plus tips, but they were not telling us the truth. We worked hard and we deserve to be paid.” During the time period in which the model was used, more than 11m orders were placed through the app, affecting 63,000 delivery workers in New York. Similar settlements have been reached in Washington DC in 2020 for [$2.5m](https://dcist.com/story/20/11/24/dc-settles-with-doordash/) and in [Illinois](https://www.sj-r.com/story/business/2024/11/12/illinois-doordash-agree-to-11-25m-settlement-over-misused-tips/76204834007/) in 2024 for $11.25m. “DoorDash misled customers who generously tipped and deceived Dashers who deserved to be paid in full,” said James, the [New York](https://www.theguardian.com/us-news/new-york) attorney general. “This settlement returns millions to the pockets of hardworking Dashers and ensures transparency in DoorDash’s payment practices going forward. My office will continue to protect New York workers from deceptive business practices and ensure they receive all of the money they’ve earned.” DoorDash said in a statement: “We remain committed to making sure that Dasher earnings are always fair and transparent, and the allegations settled were related to an old pay model that was retired in 2019. To be clear: Dashers always keep 100% of tips from orders on the DoorDash app. While we believe that our practices properly represented how Dashers were paid during this period, we are pleased to have resolved this years-old matter and look forward to continuing to offer a flexible way for millions of people to reach their financial goals.”
2025-03-29
  • Steve McDougall earned about $900 a week delivering for Uber Eats and DoorDash, whizzing through the heavy traffic of Gloucester, Mass., on an e-bike. The flexible hours allowed him to tend to his 15-year-old daughter and two parents with disabilities. “It’s not great money, but it’s freedom,” said Mr. McDougall, 40. “I get to come home a lot during the day. I get to go to my daughter’s softball games, practices, doctor’s appointments — anything I need to.” In November 2023, he received an email from Uber notifying him that his account had been deactivated. It cited “fraudulent activity,” but did not elaborate. He immediately appealed. “I just wrote a little comment saying, ‘I work six days a week for you guys, I’ve never done anything wrong,’” he said. Three months later, Uber sent Mr. McDougall an email stating that a review concluded that activity on his account “was fraudulent” and did not reactivate his account. He had completed 1,720 deliveries on the app over more than three years. Relying just on DoorDash deliveries, his income dropped to $500 on a good week, he said. According to data from [Public First,](https://www.axios.com/2024/04/02/us-app-work-hotspots-uber-doordash-lyft) a tech industry group, about 7.3 million Americans earn money by working through an app, like Uber, Lyft, Instacart or DoorDash. The way companies decide to suspend a worker is largely unregulated. For drivers who rely on apps for all or most of their income, deactivation can be a push toward the financial brink. Thank you for your patience while we verify access. If you are in Reader mode please exit and [log into](https://myaccount.nytimes.com/auth/login?response_type=cookie&client_id=vi&redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F29%2Fbusiness%2Fuber-lyft-doordash-deactivation.html&asset=opttrunc) your Times account, or [subscribe](https://www.nytimes.com/subscription?campaignId=89WYR&redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F29%2Fbusiness%2Fuber-lyft-doordash-deactivation.html) for all of The Times. Thank you for your patience while we verify access. Already a subscriber? [Log in](https://myaccount.nytimes.com/auth/login?response_type=cookie&client_id=vi&redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F29%2Fbusiness%2Fuber-lyft-doordash-deactivation.html&asset=opttrunc). Want all of The Times? [Subscribe](https://www.nytimes.com/subscription?campaignId=89WYR&redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F29%2Fbusiness%2Fuber-lyft-doordash-deactivation.html).
2025-04-25
  • DoorDash is offering to buy its UK-based rival [Deliveroo](https://www.theguardian.com/business/deliveroo) for $3.6bn (£2.7bn), Deliveroo said on Friday. Deliveroo said that its board was in talks with DoorDash over the offer and that a firm offer had not been made, according to statement sent to the Guardian. Should a firm offer of £1.80 ($2.40) a share be made, Deliveroo said, “it would be minded to recommend such an offer to Deliveroo shareholders. “There can be no certainty that any firm offer for Deliveroo will be made. At this time, shareholders are advised to take no action in respect to the possible offer,” the company said in a statement. The company gave DoorDash until 23 May to give a firm offer, according to [Reuters](https://www.reuters.com/technology/deliveroo-receives-buyout-proposal-doordash-180-pence-per-share-2025-04-25/). DoorDash is currently the largest food delivery app in the United States, with 42 million monthly active users in 2024 and $10.7bn in revenue in 2024. The San Francisco-based company was founded in 2012 and has a presence in more than 25 countries. In 2021, DoorDash acquired the Finnish delivery company Wolt for €7bn, or what was $8.1bn at the time, in stock. Deliveroo, which is based in London, was founded in 2013 and is the second largest food delivery app in the UK. The company [said](https://dpd-12774-s3.s3.eu-west-2.amazonaws.com/assets/4817/4184/8021/Deliveroo_FY2024_RNS_FINAL.pdf) that it averaged 7.1 million active users in 2024 with £2.07bn in revenue. Both DoorDash and Deliveroo have, in recent years, tried to expand their user base by getting into grocery deliveries and making non-food deliveries. In an interview with [Fortune](https://fortune.com/2025/02/12/doordash-ceo-earnings-delivery-apps/) in February, DoorDash’s CEO, Tony Xu, said that the company’s presence feels like “a speck of dust”. [skip past newsletter promotion](https://www.theguardian.com/business/2025/apr/26/doordash-buy-deliveroo#EmailSignup-skip-link-9) Sign up to TechScape A weekly dive in to how technology is shaping our lives **Privacy Notice:** Newsletters may contain info about charities, online ads, and content funded by outside parties. For more information see our [Privacy Policy](https://www.theguardian.com/help/privacy-policy). We use Google reCaptcha to protect our website and the Google [Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms) apply. after newsletter promotion “We’re really only addressing a couple of problems with first-party delivery and first-party ordering,” Xu said. “If you think about how do you become a digital powerhouse, you’re going to have to do more than that.”
  • **[Earn rates as high as 16% annually with Fixed-term Savings with Nexo.](https://nexo.com/fixed-term-savings?utm_source=sourceforge&utm_medium=fixed&utm_campaign=sourceforge_mb_sponsorship_earn_q225)** × 177142843 story [![Businesses](//a.fsdn.com/sd/topics/business_64.png)](//news.slashdot.org/index2.pl?fhfilter=business)[![United Kingdom](//a.fsdn.com/sd/topics/uk_64.png)](//news.slashdot.org/index2.pl?fhfilter=uk) Posted by [BeauHD](https://www.linkedin.com/in/beauhd/) on Friday April 25, 2025 @07:20PM from the mergers-and-acquisitions dept. DoorDash has sent a proposal to [buy the British meal delivery company Deliveroo for $3.6 billion](https://www.reuters.com/technology/deliveroo-receives-buyout-proposal-doordash-180-pence-per-share-2025-04-25/). "The current offer marks the first formal approach since the last report in the summer," notes Reuters. From the report: _The deal is expected to face no regulatory hurdles, as it provides DoorDash access to 10 new markets where it currently has no presence, creating a highly complementary footprint - other competitors might encounter more antitrust issues, the source said. Last year, Reuters reported DoorDash had shown interest in a takeover of Deliveroo, but a source said talks ended after disagreements on valuation. A deal between the two firms would help DoorDash solidify its footprint in Europe, after the U.S. meal delivery group's 2021 purchase of Finland-based rival Wolt Enterprises in an all-stock deal valued at about $8 billion. _
2025-04-28
  • Shares of Deliveroo, the food delivery service based in London, are hitting three-year highs on Monday after it received a $3.6 billion proposed takeover offer from DoorDash Shares of Deliveroo, the food delivery service based in London, are hitting three-year highs on Monday after it received a $3.6 billion proposed takeover offer from DoorDash. Deliveroo announced the bid after markets closed in Europe on Friday. On Monday, the company also said that it was suspending a $133.5 million share buyback it had announced last month. Deliveroo said Friday that its board has informed DoorDash that if a firm offer is made at the financial terms provided, it will recommend the bid to its shareholders. Deliveroo added that its board has decided to engage in talks with DoorDash about the possible offer and has given the company access to due diligence. Deliveroo said DoorDash must decide by May 23 whether it plans to make a firm buyout offer or not. The proposed deal comes a few months after technology investment company Prosus agreed to buy food delivery giant [Just Eat Takeaway.com](https://apnews.com/article/just-eat-takeaway-prosus-sale-b044136625e44d1d37eb0ed45d26dde0) for 4.1 billion euros ($4.29 billion). Acquiring Just Eat Takeaway.com will boost Prosus’ food delivery portfolio in Europe, a move that DoorDash is also looking to make. DoorDash currently runs its business in the U.S., Canada, New Zealand and Australia. Deliveroo, which was founded in 2013, operates in 10 markets worldwide, including the U.K., Italy and France. The company reported its first annual profit last year. In January 2024 Delivery Hero sold its minority stake in Deliveroo after holding it for less than three years. The two companies worked together earlier this year, with Delivery Hero buying some of Deliveroo's Hong Kong assets after the company decided to exit that market. Ronald Josey of Citi Investment Research can see a few reasons why DoorDash is interested in Deliveroo. “While we continue to believe that DoorDash is more focused on organic expansion, Deliveroo meets several of DoorDash's merger and acquisition criteria, including expanding geographies and total addressable market whereby it would take DoorDash time to do organically while delivering long-term free cash flow,” he wrote. Shares of Deliveroo jumped more than 17% on the London Stock Exchange on Monday.
  • Shares of [Deliveroo](https://www.fastcompany.com/section/deliveroo), the food delivery service based in London, are hitting three-year highs on Monday after it received a $3.6 billion proposed [takeover offer from DoorDash](https://www.fastcompany.com/91146883/doordash-deliveroo-interested-takeover-valuation). Deliveroo announced the bid after markets closed in Europe on Friday. On Monday, the company also said that it was suspending a $133.5 million share buyback it had announced last month. Deliveroo said Friday that its board has informed DoorDash that if a firm offer is made at the financial terms provided, it will recommend the bid to its shareholders. Deliveroo added that its board has decided to engage in talks with DoorDash about the possible offer and has given the company access to due diligence. Deliveroo said DoorDash must decide by May 23 whether it plans to make a firm buyout offer or not. The proposed deal comes a few months after technology investment company Prosus agreed to buy food delivery giant [Just Eat Takeaway](https://apnews.com/article/just-eat-takeaway-prosus-sale-b044136625e44d1d37eb0ed45d26dde0) for 4.1 billion euros ($4.29 billion). Acquiring Just Eat Takeaway will boost Prosus’s food delivery portfolio in Europe, a move that DoorDash is also looking to make. DoorDash currently runs its business in the U.S., Canada, New Zealand, and Australia. Expand to continue reading ↓
2025-05-06
  • U.S. food delivery app DoorDash has agreed to acquire British rival Deliveroo for 2.9 billion pounds ($3.9 billion) in cash LONDON -- DoorDash, the ubiquitous U.S. food delivery app, has agreed to acquire British rival Deliveroo for 2.9 billion pounds ($3.9 billion) in cash, expanding its business in Europe, Asia and the Middle East. San Francisco-based DoorDash will pay 180 pence ($2.40) for each Deliveroo share, 29% more than the closing price on April 24, the day before the offer was announced, the companies said in a joint statement before the London Stock Exchange opened for trading on Tuesday. The deal is DoorDash’s second major international acquisition in three years as the company expands from its traditional base in the U.S., Canada and Australia. After the purchase of Deliveroo, and the 2022 acquisition of Helsinki-based Wolt Enterprises, DoorDash will operate in more than 40 markets worldwide. “I could not be more excited by the prospect of what DoorDash and Deliveroo will be able to accomplish together,” DoorDash CEO Tony Xu said in the statement. Both companies were founded in 2013, using the then emerging technology of smartphones to link restaurants and their customers to a network of delivery riders. Deliveroo now operates in nine countries, including the U.K. and Ireland, which accounted for 59% of its business in 2023. It also does business in France, Italy, Belgium, Singapore, the United Arab Emirates, Kuwait and Qatar. The acquisition comes less than three months after technology investment company Prosus agreed to buy Amsterdam-based [Just Eat Takeaway.com](https://apnews.com/article/just-eat-takeaway-prosus-sale-b044136625e44d1d37eb0ed45d26dde0) for 4.1 billion euros ($4.29 billion), boosting its food delivery portfolio in Europe.
  • DoorDash is reporting record quarterly revenue even as more Americans feel increasingly uneasy about the U.S. economy DoorDash said Tuesday that demand for deliveries remained strong in the first quarter even as more Americans [feel increasingly uneasy about the U.S. economy](https://apnews.com/article/economy-confidence-tariffs-f3cb9058971c008127f8dc22c8933296). Total orders climbed 18% to 732 million, a quarterly record. Demand for grocery delivery surpassed prior quarters. DoorDash also added U.S. restaurants to its platform and broadened its geographic reach. DoorDash confirmed that it [will acquire Britain's Deliveroo for 2.9 billion pounds ($3.9 billion) in cash](https://apnews.com/article/uk-deliveroo-doordash-acquisition-delivery-6b8655dab08ed3161241b2456d3d3a45), expanding its business in Europe, Asia and the Middle East. Deliveroo first announced it had [received a bid from DoorDash](https://apnews.com/article/deliveroo-doordash-buyback-prosus-6236ec5648bd64ba34a3cd705d7294d6) just over a week ago. It also said Tuesday that it had purchased SevenRooms, a New York company that makes hospitality management software, for $1.2 billion in cash. DoorDash said the deal will expand its offerings to merchants and help them grow in-store sales and customer relations. DoorDash expects the SevenRooms deal to close in the second half of this year. The deals are the biggest for DoorDash since 2022, when it [bought Finnish rival Wolt Enterprises](https://apnews.com/article/business-75d60bd5af2f1bab74cdc022eb215dad) for $8.1 billion. That acquisition brought DoorDash into 22 countries where it didn't already operate, including Germany. With the addition of Deliveroo, DoorDash said it will now operate in 40 countries. Revenue at DoorDash rose 21% to a quarterly record of $3.03 billion. That was short of Wall Street’s forecast of $3.09 billion, according to analysts polled by FactSet. Net income was $193 million, a year after the company reported a $23 million in the January-March period. Adjusted for one-time items, the company earned 44 cents per share, topping Wall Street expectations by a nickel. DoorDash shares fell 5% in premarket trading Tuesday.
  • [DoorDash](https://www.fastcompany.com/91146883/doordash-deliveroo-interested-takeover-valuation), the ubiquitous U.S. food delivery app, has [agreed to acquire British rival Deliveroo](https://www.fastcompany.com/91324502/deliveroo-shares-surge-doordash-takeover) for 2.9 billion pounds ($3.9 billion) in cash, expanding its business in Europe, Asia, and the Middle East. San Francisco-based DoorDash will pay 180 pence ($2.40) for each Deliveroo share, 29% more than the closing price on April 24, the day before the offer was announced, the companies said in a joint statement before the London Stock Exchange opened for trading on Tuesday. The deal is DoorDash’s second major international acquisition in three years as the company expands from its traditional base in the U.S., Canada and Australia. After the purchase of Deliveroo, and the 2022 acquisition of Helsinki-based Wolt Enterprises, DoorDash will operate in more than 40 markets worldwide. “I could not be more excited by the prospect of what DoorDash and Deliveroo will be able to accomplish together,” DoorDash CEO Tony Xu said in the statement. Both companies were founded in 2013, using the then emerging technology of smartphones to link restaurants and their customers to a network of delivery riders. Deliveroo now operates in nine countries, including the U.K. and Ireland, which accounted for 59% of its business in 2023. It also does business in France, Italy, Belgium, Singapore, the United Arab Emirates, Kuwait and Qatar. The acquisition comes less than three months after technology investment company Prosus agreed to buy Amsterdam-based [Just Eat Takeaway.com](https://apnews.com/article/just-eat-takeaway-prosus-sale-b044136625e44d1d37eb0ed45d26dde0) for 4.1 billion euros ($4.29 billion), boosting its food delivery portfolio in Europe. Expand to continue reading ↓
2025-05-14
  • A former food delivery driver has pleaded guilty to conspiring with others to steal more than $2.5 million from DoorDash by getting the company to pay for deliveries that never occurred SAN FRANCISCO -- A former food delivery driver pleaded guilty to conspiring with others to steal more than $2.5 million from DoorDash by getting the company to pay for deliveries that never occurred, federal prosecutors said. Sayee Chaitanya Reddy Devagiri pleaded guilty Tuesday in federal court in San Jose to a single count of conspiracy to commit wire fraud, the U.S. Attorney’s Office said. Devagiri, 30, of Newport Beach, California, admitted to working with three others in 2020 and 2021 to defraud the San Francisco-based delivery company, federal prosecutors said. Prosecutors said Devagiri used customer accounts to place high-value orders and then used an employee’s credential to gain access to DoorDash software and manually reassign the orders to driver accounts that he and others controlled. Devagiri then caused the fraudulent driver accounts to report that the orders had been delivered when they had not, and manipulated DoorDash’s computer systems to pay the fraudulent driver accounts for the nonexistent deliveries, officials said. Devagiri would then use DoorDash software to change the orders from “delivered” status to “in process” status and manually reassign the orders to driver accounts he and others controlled, beginning the process again, prosecutors said. The now-former employee in the scam pleaded guilty to conspiracy to commit wire fraud in November 2023 and admitted to being involved in the scheme, prosecutors said. Devagiri is the third defendant to be convicted of his role in this conspiracy. He faces a maximum sentence of 20 years in prison and a fine of $250,000. He is scheduled to return to court on Sept. 16.
2025-09-29
  • DoorDash and Kroger are expanding their grocery delivery partnership DoorDash and Kroger are expanding their grocery delivery partnership. Starting Oct. 1, DoorDash will offer delivery from Kroger’s 2,700 U.S. stores, both companies said Monday. San Francisco-based DoorDash, which is the largest U.S. delivery provider, launched grocery delivery in 2020 with a handful of partners, including Fresh Thyme and Meijer. DoorDash first partnered with Kroger in 2022, when it started delivering flowers, sushi and prepared meals from a limited number of stores. Until now, DoorDash was only delivering sushi from 900 Kroger stores and flowers from 1,700 Kroger stores. But starting Oct. 1, Kroger's full assortment will be available to DoorDash customers. Yael Cosset, Kroger’s chief digital officer, said the expanded partnership will bring new customers to Kroger and simplify their lives. [ ![](https://i.abcnewsfe.com/a/2d813782-5156-4a4e-b8a8-dc44b845fe79/doanld-trump-6-gty-gmh-250926_1758899458275_hpMain_square.jpg?w=208) ](https://abcnews.go.com/Politics/live-updates/trump-admin-live-updates/?id=125807330) [ ![](https://i.abcnewsfe.com/a/2e767a45-e339-4552-911e-85e1ab22798e/michigan-church-shooting-hd-bh-250928_1759077051681_hpMain_square.jpg?w=208) ](https://abcnews.go.com/US/multiple-people-shot-michigan-church-police/story?id=126015196) [ ![](https://i.abcnewsfe.com/a/49213b90-4474-4cfa-8a09-9956dff8b613/ice-shooting-4-rt-gmh-250924_1758729233971_hpMain_square.jpg?w=208) ](https://abcnews.go.com/US/multiple-people-shot-dallas-ice-field-office-source/story?id=125887376) “Customers are looking for more convenient ways to shop at their local Kroger store, and delivery is an increasingly important way they engage with us,” Cosset said in a statement. Prabir Adarkar, DoorDash’s president and chief operating officer, said the expanded partnership with Kroger is a milestone for DoorDash, since it will be the largest grocer available on the company's app. DoorDash used to offer grocery delivery from Walmart, but that partnership ended in 2022. Cincinnati-based Kroger is the largest U.S. grocery chain, with stores in 35 states and the District of Columbia. In addition to Kroger stores, it operates the Ralphs, Smith's, King Soopers, Fred Meyer, Harris Teeter and Mariano’s brands, among others. Kroger also offers its own delivery service and partners with some of DoorDash’s delivery rivals, including Instacart and Uber Eats.
2025-10-02
  • Food delivery app DoorDash said it has finalized its acquisition of U.K. rival Deliveroo, with the boards of both companies approving the nearly $4 billion deal first announced in the spring WASHINGTON -- DoorDash has finalized its acquisition of the U.K. food delivery company Deliveroo, saying Thursday that the boards of both companies approved the nearly $4 billion deal announced earlier this year. Word of DoorDash's interest in Deliveroo began to circulate in April and the San Francisco company quickly confirmed that it had agreed to [buy Deliveroo for $3.9 billion in cash](https://apnews.com/article/uk-deliveroo-doordash-acquisition-delivery-6b8655dab08ed3161241b2456d3d3a45). The deal, which was approved by a British court, will help DoorDash to expand its business in Europe, Asia and the Middle East. It's the second major major international acquisition by DoorDash’s in three years as the company expands from its traditional base in the U.S., Canada and Australia. After the purchase of Deliveroo and the 2022 acquisition of Helsinki's Wolt Enterprises, DoorDash will operate in 45 markets worldwide, 30 of them in Europe, the company said. Deliveroo served 7 million monthly active users last year, while DoorDash has 42 million monthly active users. DoorDash is the largest U.S. food delivery platform. [DoorDash](https://apnews.com/hub/doordash-inc) this week said that it was expanding the services it offers to customers, including restaurant reservations and deliveries made by robots in some of the markets where it operates. [ ![](https://i.abcnewsfe.com/a/4c1189f5-7c6c-460c-9fd1-2689e23f6fa7/wirestory_5391596d512c8e016936a45231b11e2e_square.jpg?w=208) ](https://abcnews.go.com/Technology/wireStory/new-study-adds-possibility-favorable-conditions-life-saturns-126107471) [ ![](https://i.abcnewsfe.com/a/542894c4-20de-419b-b73f-095c3edbd950/wirestory_28482f2893c49942421e02943f7e326b_square.jpg?w=208) ](https://abcnews.go.com/US/wireStory/life-legacy-chimpanzee-researcher-wildlife-advocate-jane-goodall-126153609) [ ![](https://i.abcnewsfe.com/a/a1ad076d-f346-4930-9015-e0b00fd89216/81415-Halloween-canvas-mini-totes_1759338752437_hpMain_square.jpeg?w=208) ](https://abcnews.go.com/GMA/Food/trader-joes-releases-new-halloween-hued-mini-canvas/story?id=126113518) Deliveroo currently operates in nine countries, including the U.K. and Ireland, which accounted for 59% of its business in 2023. It also does business in France, Italy, Belgium, Singapore, the United Arab Emirates, Kuwait and Qatar. Both companies were founded in 2013, using the then emerging technology of smartphones to link restaurants and their customers to a network of delivery drivers. Food delivery orders surged globally during the COVID-19 pandemic as people holed up at home and restaurants shut down their dining rooms. In the May announcement, the companies said that DoorDash would pay 180 pence ($2.40) for each Deliveroo share, 29% more than the closing price on April 24, the day before the offer was first made public. DoorDash shares were unchanged Thursday morning, near $268 each. They are up close to 60% year-to-date.
2025-11-05
  • DoorDash reported higher-than-expected orders and revenue in the third quarter but warned investors that it will be spending significantly more on product development next year DoorDash reported higher-than-expected orders and revenue in the third quarter but warned investors that it will be spending significantly more on product development next year. The San Francisco-based delivery company said Wednesday its total orders rose 21% to 776 million in the July-September period. That beat Wall Street’s forecast of 770 million, according to analysts polled by FactSet. DoorDash said its revenue jumped 27% to $3.45 billion. That also beat analysts’ forecasts of $3.35 billion. DoorDash cited strong growth in monthly active users and DashPass members. It also noted the addition of several supermarket chains to its platform in July, including Superior Grocers and Lucky’s Markets. DoorDash’s net income rose 51% to $244 million, or 55 cents per share. That was lower than the 65-cent profit Wall Street was expecting, according to analysts polled by FactSet. DoorDash shares fell 16% in after-hours trading Wednesday. [ ![](https://i.abcnewsfe.com/a/a02db484-1130-4d39-bc4e-d051e6475025/sean-duffy-mo_1762275025307_hpMain_square.jpg?w=208) ](https://abcnews.go.com/US/department-transportation-forced-shut-airspace-week-duffy/story?id=127178219) [ ![](https://i.abcnewsfe.com/a/f481fdfc-6fa1-46a4-bf87-f7767c6d653e/mamdani-15-rt-gmh-251104_1762316672129_hpMain_square.jpg?w=208) ](https://abcnews.go.com/US/live-updates/election-day-live-updates-key-races-unfold-new/?id=127143118) [ ![](https://i.abcnewsfe.com/a/0ad9c589-7548-4e23-89da-59a91f21d9d5/melissa-4-gty-gmh-251030_1761832499826_hpMain_square.jpg?w=208) ](https://abcnews.go.com/International/live-updates/hurricane-melissa-live-updates-powerful-storm-poses-catastrophic/?id=126883938) DoorDash said Wednesday it has more product development underway than at any point in its history. In late September, it announced it was [adding restaurant reservations](https://apnews.com/article/doordash-robot-delivery-reservations-c7cdcafd900db5e05eb6ed6ab096b9d7) to its app. It also introduced an autonomous robot, Dot, which will soon be providing deliveries in the greater Phoenix area. The company is also adding tools to improve service and logistics, including a new mapping platform and a smart scale which will help restaurant owners know if an order is missing something before a DoorDash driver picks it up. DoorDash said that work will be accelerating in 2026, and it expects to spend several hundred million dollars more on new initiatives and product development than it did in 2025. “We wish there was a way to grow a baby into an adult without investment, or to see the baby grow into an adult overnight, but we do not believe this is how life or business works,” DoorDash said in a statement. “Instead, we attempt to invest in a way that manages to milestones, allocating the appropriate amount of time and resources at the right stage of development.”